The security of client data is a high priority here at Fundriver. In order to enhance data security and bring practices in line with other organizations that deal with sensitive financial information, Fundriver utilizes a multi-factor authentication system when users log in to Fundriver. This system is similar to what you may have experienced the first time you logged into your bank or investment account online.
Multi-factor authentication will require a user to complete additional verification steps the first time they log on from an unfamiliar (unregistered) computer or browser. Users will be prompted to log in once daily for each browser or device they are using.
Changing your contact information
Users can change their contact information once logged into Fundriver. Each user can only change his or her own contact information--system Administrators cannot reset, view or alter contact information.
Click on SUPPORT/SETTINGS > CONTACT INFORMATION to update your Multi-Factor Authentication contact data.
Please contact Fundriver Support if you have any questions about how to use Multi-Factor Authentication.