Access from anywhere:
Users can access the Fundriver Knowledge Base from anywhere using this link: https://fundriverhelp.freshdesk.com/support/home
Access from your database:
Once users are logged into their database, there are a few different ways to access the Fundriver Knowledge Base.
- Under Helpful Links users can click the Fundriver Knowledge Base link
- From any page in the database users can click Help directly above their name to be directed to the Knowledge Base
- Under SUPPORT / SETTINGS > Online Help there is a link to Search the Knowledge Base
For clients that have log in access to multiple databases or utilize the Single Sign On (SSO) feature; from within the database, 'Search the Knowledge Base' under Online Help is the only way to access your client-specific content in the Knowledge Base.