Fundriver is committed to providing a secure environment for your data. Transport Layer Security (TLS) is a cryptographic protocol that allows for secure, e...

Answer: Internet Explorer Microsoft Edge FireFox Chrome Mobile Chrome Mobile iOS Android Browser It is not recommended, especially for clients w...

Mozilla Firefox 1.  Ctrl + Shift + B  This opens the bookmark manager in Firefox. 2.  Click the bookmark you previously tried adding, and paste the url...

Printing directly from the browser is only supported in Internet Explorer. The instructions below detail how to enable and update the ActiveX control to ena...

Access from anywhere: Users can access the Fundriver Knowledge Base from anywhere using this link: https://fundriverhelp.freshdesk.com/support/home Acce...

We have had a few clients experience this and it sounds SUPER frustrating!  If you are a user experiencing this, we apologize for any inconvenience. This...

You may have been locked out due to too many unsuccessful login attempts. User accounts are disabled after three unsuccessful log-in attempts.  Contact ...

Fundriver carefully logs each customization made to a client database, and those customizations are reviewed any time a product upgrade is deployed.  Custom...

The newest version of Copy From Excel requires an additional step (clicking Ctrl + V) to complete the pasting process. If you used Ctrl + V and the dat...

Q: What version of Fundriver is my institution using? A:  We only have one version of our application, it is known as the Current Version.   Q: When w...