Fundriver is committed to providing a secure environment for your data. Transport Layer Security (TLS) is a cryptographic protocol that allows for secur...

Answer: It is not recommended, especially for clients with multiple Fundriver databases.  Having the program open and being actively used in two windo...

Answer:  Absolutely!  Contact Fundriver support at support@fundriver.com and send a high-resolution jpeg file for upload.

Answer: For GoToMeeting sessions, yes, no matter where your team members are located they can participate in Fundriver online meetings.  Just forward ...

Mozilla Firefox 1.  Ctrl + Shift + B  This opens the bookmark manager in Firefox. 2.  Click the bookmark you previously tried adding, and paste th...

Printing directly from the browser is only supported in Internet Explorer. The instructions below detail how to enable and update the ActiveX control to ena...

Access from anywhere: Users can access the Fundriver Knowledge Base from anywhere using this link: https://fundriver.zendesk.com/hc/en-u...

We have had a few clients experience this and it sounds SUPER frustrating!  If you are a user experiencing this, we apologize for any inconvenience. T...

Answer:  You may have been locked out due to too many unsuccessful login attempts.  Contact Fundriver Support and they will unlock your account.

Fundriver carefully logs each customization made to a client database, and those customizations are reviewed any time a product upgrade is deployed.  ...