Best Practice & Common Questions

FAQ: What Web Browsers Does Fundriver Support?
Answer: Desktop Chrome - current version Microsoft Edge - current version FireFox - current version Safari - current version  It is not recommende...
Tue, Nov 7, 2023 at 9:56 AM
FAQ: Does Fundriver Track Purchases and Sales in the Manager Module (for auditing purposes)?
Answer:  Clients do not typically use Fundriver to track purchases and sales. They typically either track off-line or get a statement from their manager at...
Thu, May 14, 2020 at 4:00 PM
FAQ: How Do I Handle a Fund That Should Not Receive Earnings Allocation in Fundriver?
There are a couple options for handling an endowment fund that should not receive an allocation of investment earnings.   1. Funds can be configured in ...
Fri, May 12, 2023 at 9:02 AM
FAQ: How Does Fundriver Calculate Rolling Averages for a New Endowment?
Answer: Fundriver's default setting for rolling average of the fund uses the average of the history available. This can be set up to average annually, ...
Thu, May 14, 2020 at 4:05 PM
FAQ: I have to cancel my Fundriver subscription
Should any of our clients need to cancel their subscription at any time, please note the following process:   1. The Fundriver Team must receive written ...
Mon, Aug 9, 2021 at 4:36 PM
FAQ: How do I fix printing issues in Fundriver?
Printing directly from the browser is only supported in Internet Explorer. The instructions below detail how to enable and update the ActiveX control to ena...
Mon, Mar 23, 2020 at 1:36 PM
FAQ: It Takes Me so Long to Enter Information From Each Investment Manager Statement in Fundriver. Is There an Easier Way?
Answer: Yes! Fundriver offers an import for Investment Manager activity. Just contact Fundriver Support for more information or to get set up.
Thu, May 14, 2020 at 4:08 PM
FAQ: Nothing is pasting when I try to use Copy From Excel. What should I do?
The newest version of Copy From Excel requires an additional step (clicking Ctrl + V) to complete the pasting process. If you used Ctrl + V and the dat...
Mon, Mar 23, 2020 at 4:09 PM
FAQ: Can I Have Historical Gifts With Different Net Asset Classifications in One Fund?
Answer: Gifts with different Net Asset Classifications must be placed in different funds. Fundriver can only assign one net asset classification per fund. F...
Thu, Apr 4, 2024 at 2:15 PM
FAQ: Can I Track Annuities in Fundriver?
Answer: Yes. If you do wish to track your annuities using Fundriver, there are two ways to accomplish this. You can either set up a separate pool for the an...
Thu, May 14, 2020 at 4:00 PM