Best Practice & Common Questions
							 Fundriver carefully logs each customization made to a client database, and those customizations are reviewed any time a product upgrade is deployed.  Custom...
						  
						
						Mon, Mar 23, 2020 at  4:08 PM
					
							 Answer: A gift annuity is a general obligation to the institution.  When the general obligation expires, the full market value of the annuity would be consi...
						  
						
						Thu, May 14, 2020 at  4:04 PM
					
							 Q: What version of Fundriver is my institution using?   A:  We only have one version of our application, it is known as the Current Version.       Q: When w...
						  
						
						Fri, May 29, 2020 at 10:44 AM
					
							 Answer: For instructions on transferring the distribution from one fund to another, check out this article. Please see steps 3, 4, & 5. 
						  
						
						Thu, May 14, 2020 at  4:05 PM
					
							 Answer: Use the transaction type of "Non Cash Historical Gift Transfer" to adjust the historical gift (aka: corpus) and not impact cash (no change...
						  
						
						Thu, May 14, 2020 at  4:03 PM
					
							 Access from anywhere:  Users can access the Fundriver Knowledge Base from anywhere using this link: https://fundriverhelp.freshdesk.com/support/home    Acce...
						  
						
						Mon, Mar 23, 2020 at  3:55 PM
					
							 Best Practice: Loans are recorded in a variety of ways depending on the institution's intent for withdrawal.  We recommend consulting with your audit te...
						  
						
						Mon, Aug 24, 2020 at  8:47 AM
					
							 We have had a few clients experience this and it sounds SUPER frustrating!  If you are a user experiencing this, we apologize for any inconvenience.    This...
						  
						
						Mon, Sep 28, 2020 at  9:46 AM
					
							 Clients using Single Sign On (SSO) can bookmark (or 'favorite') their Fundriver site for easy access. We recommend bookmarking the original URL link...
						  
						
						Thu, May 20, 2021 at 10:21 AM
					
							  Answer: On the ACTIVITY > TRANSACTION ENTRY screen there is an option to override the unit price associated with that transaction.      That can be done...
						  
						
						Fri, Nov 20, 2020 at 12:16 PM
					