Best Practice & Common Questions
Fundriver carefully logs each customization made to a client database, and those customizations are reviewed any time a product upgrade is deployed. Custom...
Mon, Mar 23, 2020 at 4:08 PM
Answer: A gift annuity is a general obligation to the institution. When the general obligation expires, the full market value of the annuity would be consi...
Thu, May 14, 2020 at 4:04 PM
Q: What version of Fundriver is my institution using? A: We only have one version of our application, it is known as the Current Version. Q: When w...
Fri, May 29, 2020 at 10:44 AM
Answer: For instructions on transferring the distribution from one fund to another, check out this article. Please see steps 3, 4, & 5.
Thu, May 14, 2020 at 4:05 PM
Answer: Use the transaction type of "Non Cash Historical Gift Transfer" to adjust the historical gift (aka: corpus) and not impact cash (no change...
Thu, May 14, 2020 at 4:03 PM
Access from anywhere: Users can access the Fundriver Knowledge Base from anywhere using this link: https://fundriverhelp.freshdesk.com/support/home Acce...
Mon, Mar 23, 2020 at 3:55 PM
Best Practice: Loans are recorded in a variety of ways depending on the institution's intent for withdrawal. We recommend consulting with your audit te...
Mon, Aug 24, 2020 at 8:47 AM
We have had a few clients experience this and it sounds SUPER frustrating! If you are a user experiencing this, we apologize for any inconvenience. This...
Mon, Sep 28, 2020 at 9:46 AM
Clients using Single Sign On (SSO) can bookmark (or 'favorite') their Fundriver site for easy access. We recommend bookmarking the original URL link...
Thu, May 20, 2021 at 10:21 AM
Answer: On the ACTIVITY > TRANSACTION ENTRY screen there is an option to override the unit price associated with that transaction. That can be done...
Fri, Nov 20, 2020 at 12:16 PM